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The California Insurance coverage Commissioner has ordered Trip Assured to quit performing enterprise in the state of California. This Tennessee-based travel insurance coverage organization was apparently defrauding businesses. But Trip Assured claims that what they had been promoting in California was not travel insurance. The Commissioner finds their claim undeniable because what they had been promoting could effortlessly fall into the insurance coverage category or definition. Trip Assured 's principal advertising target is senior citizens.
California decided to take action when notice was taken that other states like Michigan, Texas, Florida, and North Carolina had been taking comparable actions against Trip Assured. Upon additional investigation, Trip Assured denied 30 claims in California and there had been 76 claims filed against them (in the final 36 months) with the Better Business Bureau (BBB). However the BBB states that these claims were addressed by Trip Assured even though those that filed the claims would not agree with that assessment of the circumstance. There are also other travel insurance coverage companies that have claims filed against them which is unfortunate considering that the travel insurance coverage business is developing rapidly, specifically for those pricey holiday trips. The BBB in Tennessee has now revoked their (Trip Assured) membership - you would feel that would mean a thing since the firm is based in Tennessee.
Right here is an example from a single of the claims created against Trip Assured. Sylvia Resnick is a senior citizen that booked a trip just for herself to Europe as nicely as a cruise although in Europe. She purchased Trip Assured by way of her travel agency at the time of booking the trip. It had taken her a extended time to save up for the vacation that was to be that trip of a lifetime. In the course of the holiday, she suffered severe back injuries and had to cancel the cruise. As soon as she arrived residence she saw her medical doctor and obtained a doctors note that stated that she could not continue with the cruise due to the injury. As required by the policy she sent that note to Trip Assured expecting to be paid out beneath the terms of the agreement. It came as a total shock when they denied her claim and hence did not return her funds.
There are two concerns right here. The first is why would an insurance coverage business that is supposedly aimed at satisfying their clients put this senior citizen through this? The second question is how could the BBB view this situation (and scenarios just like this) as resulting in a satisfactory outcome?
Be very careful the next time you invest in trip insurance. For these of you who have currently purchased Trip Assured, you can contact their bank. It is First National Bank of Tennessee and the hotline quantity is 931-707-3561, but that hotline is only helpful for MasterCard customers, but contact nonetheless to see what non-MasterCard customers ought to do. Hours of operation are 6 am. to 2:30 pm. Pacific Time. If you want to make a complaint, make contact with the state Division of Insurance coverage at 800-927-4357 or you can file a complaint on-line at uk ppi claim
